Service Packages for SMEs
Pay Monthly
Pay Annually
Basic
Rs 15000
per month
IT Support
- Remote support during business hours
Cloud Services
- Basic cloud storage and email setup
Cloud Migration Services
- Migration of essential files and data to cloud
Online Data Management Software
- Access to basic SaaS tools (e.g., spreadsheets, file sharing)
Software Installation & Support
- Limited software setup and updates
IT Consulting
- Initial consultation for setup recommendations
Website Hosting & Maintenance
- Basic hosting and quarterly maintenance
Website & Ecommerce Development
- Simple website (up to 3 pages, basic design)
Digital Marketing Support
- Basic SEO guidance and limited analytics setup
Social Media Management
- Limited to setting up social media pages
Animated Social Media Posts
- Not included
Video Shooting for Social Media
- Not included
Social Media Post Boosting
- Not included
IT Staff Training
- Basic IT training (e.g., email, MS Office)
Online Selling Platform Services
- Assistance with creating accounts on C2C platforms (e.g., eBay, OLX)
Excel, Word, PowerPoint Services
- Basic document creation (e.g., simple spreadsheets, letters, and presentations)
Branding Services
- Basic logo design and color scheme
Product Photography & Videography
- Basic product photography (up to 10 products)
Podcasting Services
- Basic podcast setup (1 episode/month)
YouTube Channel Setup & Management
- Basic YouTube channel setup and video uploading (1 video/month)
Custom Online Application Development
- Basic web app development for simple business needs (e.g., forms, basic calculators)
AI-Related Services
- Basic AI tools (e.g., AIpowered chatbots or form automations)
Gold
Rs 25000
per month
IT Support
- Remote + limited on-site support (12 hours/day)
Cloud Services
- Cloud-based collaboration tools with support
Cloud Migration Services
- Migration of business operations and applications to cloud
Online Data Management Software
- Mid-tier SaaS integration (e.g., CRM, ERP, or project management tools)
Software Installation & Support
- Full software support and quarterly updates
IT Consulting
- Ongoing IT consultation (quarterly)
Website Hosting & Maintenance
- Advanced hosting with monthly updates
Website & Ecommerce Development
- Professional e-commerce website (up to 10 pages, responsive design)
Digital Marketing Support
- SEO optimization, Google Ads support, and basic posting (2 posts/week)
Social Media Management
- Page management with scheduled posts (5 posts/week)
Animated Social Media Posts
- 1 animated post/month
Video Shooting for Social Media
- 1 short video shoot per quarter
Social Media Post Boosting
- Boosting up to $50/month included
IT Staff Training
- Intermediate training (e.g., productivity tools, cybersecurity awareness)
Online Selling Platform Services
- Setup of C2C storefront with optimization (e.g., product listings, visuals)
Excel, Word, PowerPoint Services
- Advanced spreadsheets (e.g., financial analysis, pivot tables), professional Word documents (e.g., reports, templates), and PowerPoint presentations (up to 15 slides)
Branding Services
- Advanced brand identity (logo, color scheme, and typography) and basic marketing collateral (business card, letterhead)
Product Photography & Videography
- Professional product photography and basic videography (up to 30 products)
Podcasting Services
- Professional podcast production with editing, intro, and outro (2 episodes/month)
YouTube Channel Setup & Management
- YouTube channel branding, setup, and content management (up to 4 videos/month)
Custom Online Application Development
- Custom web or mobile application for mid-tier business needs (e.g., CRM, booking system)
AI-Related Services
- Intermediate AI integration (e.g., predictive analytics, customer segmentation, AIdriven marketing tools)
Enterprise
Custom
per month
IT Support
- 24/7 remote and unlimited on-site support
Cloud Services
- Fully managed cloud solutions with scalability planning
Cloud Migration Services
- Full-scale cloud migration with architecture optimization, reconfiguration, and 24/7 post-migration support
Online Data Management Software
- Advanced SaaS integration and customization (e.g., BI tools, analytics platforms)
Software Installation & Support
- Fully managed software lifecycle with custom integrations
IT Consulting
- Dedicated IT strategist with monthly reviews
Website Hosting & Maintenance
- High-performance hosting with dedicated support
Website & Ecommerce Development
- Fully customized ecommerce website with payment gateways, custom features, and SEO optimization
Digital Marketing Support
- Comprehensive marketing with campaign management, analytics, and frequent posting (daily posts)
Social Media Management
- Full social media strategy, daily posts, engagement, and ad management
Animated Social Media Posts
- 4 animated posts/month
Video Shooting for Social Media
- 2 professionally shot videos per month
Social Media Post Boosting
- IT Staff Training
Social Media Post Boosting
- Advanced training tailored to business needs (e.g., SaaS, networking, cybersecurity best practices)
Online Selling Platform Services
- Development of a fully functional, branded ecommerce platform with features for both C2C and B2C transactions
Excel, Word, PowerPoint Services
- Expert-level Excel solutions (e.g., complex formulas, macros, dashboards), customized Word documents, and PowerPoint presentations (up to 30 slides with animations, advanced transitions, and professional design)
Branding Services
- Comprehensive branding strategy with logo, tagline, visual identity, brand guidelines, and full marketing collateral package (e.g., brochures, business cards, social media templates)
Product Photography & Videography
- High-quality product photography and videography (unlimited products, studio setup, and editing included)
Podcasting Services
- Full podcast production (4+ episodes/month), editing, sound design, and distribution to major platforms
YouTube Channel Setup & Management
- Full YouTube channel management, content creation, branding, and analytics reporting (up to 12 videos/month)
Custom Online Application Development
- Fully custom-built web and mobile applications designed for complex business needs (e.g., enterprise solutions, inventory management, custom integrations)
AI-Related Services
- Advanced AI solutions (e.g., custom AI models, machine learning, natural language processing, advanced automation workflows, and AI-powered business insights)
Basic
Rs 10500
per year | 30% OFF
IT Support
- Remote support during business hours
Cloud Services
- Basic cloud storage and email setup
Cloud Migration Services
- Migration of essential files and data to cloud
Online Data Management Software
- Access to basic SaaS tools (e.g., spreadsheets, file sharing)
Software Installation & Support
- Limited software setup and updates
IT Consulting
- Initial consultation for setup recommendations
Website Hosting & Maintenance
- Basic hosting and quarterly maintenance
Website & Ecommerce Development
- Simple website (up to 3 pages, basic design)
Digital Marketing Support
- Basic SEO guidance and limited analytics setup
Social Media Management
- Limited to setting up social media pages
Animated Social Media Posts
- Not included
Video Shooting for Social Media
- Not included
Social Media Post Boosting
- Not included
IT Staff Training
- Basic IT training (e.g., email, MS Office)
Online Selling Platform Services
- Assistance with creating accounts on C2C platforms (e.g., eBay, OLX)
Excel, Word, PowerPoint Services
- Basic document creation (e.g., simple spreadsheets, letters, and presentations)
Branding Services
- Basic logo design and color scheme
Product Photography & Videography
- Basic product photography (up to 10 products)
Podcasting Services
- Basic podcast setup (1 episode/month)
YouTube Channel Setup & Management
- Basic YouTube channel setup and video uploading (1 video/month)
Custom Online Application Development
- Basic web app development for simple business needs (e.g., forms, basic calculators)
AI-Related Services
- Basic AI tools (e.g., AIpowered chatbots or form automations)
Gold
Rs 17500
per year | 30% OFF
IT Support
- Remote + limited on-site support (12 hours/day)
Cloud Services
- Cloud-based collaboration tools with support
Cloud Migration Services
- Migration of business operations and applications to cloud
Online Data Management Software
- Mid-tier SaaS integration (e.g., CRM, ERP, or project management tools)
Software Installation & Support
- Full software support and quarterly updates
IT Consulting
- Ongoing IT consultation (quarterly)
Website Hosting & Maintenance
- Advanced hosting with monthly updates
Website & Ecommerce Development
- Professional e-commerce website (up to 10 pages, responsive design)
Digital Marketing Support
- SEO optimization, Google Ads support, and basic posting (2 posts/week)
Social Media Management
- Page management with scheduled posts (5 posts/week)
Animated Social Media Posts
- 1 animated post/month
Video Shooting for Social Media
- 1 short video shoot per quarter
Social Media Post Boosting
- Boosting up to $50/month included
IT Staff Training
- Intermediate training (e.g., productivity tools, cybersecurity awareness)
Online Selling Platform Services
- Setup of C2C storefront with optimization (e.g., product listings, visuals)
Excel, Word, PowerPoint Services
- Advanced spreadsheets (e.g., financial analysis, pivot tables), professional Word documents (e.g., reports, templates), and PowerPoint presentations (up to 15 slides)
Branding Services
- Advanced brand identity (logo, color scheme, and typography) and basic marketing collateral (business card, letterhead)
Product Photography & Videography
- Professional product photography and basic videography (up to 30 products)
Podcasting Services
- Professional podcast production with editing, intro, and outro (2 episodes/month)
YouTube Channel Setup & Management
- YouTube channel branding, setup, and content management (up to 4 videos/month)
Custom Online Application Development
- Custom web or mobile application for mid-tier business needs (e.g., CRM, booking system)
AI-Related Services
- Intermediate AI integration (e.g., predictive analytics, customer segmentation, AIdriven marketing tools)
Enterprise
Custom
per year | 30% OFF
IT Support
- 24/7 remote and unlimited on-site support
Cloud Services
- Fully managed cloud solutions with scalability planning
Cloud Migration Services
- Full-scale cloud migration with architecture optimization, reconfiguration, and 24/7 post-migration support
Online Data Management Software
- Advanced SaaS integration and customization (e.g., BI tools, analytics platforms)
Software Installation & Support
- Fully managed software lifecycle with custom integrations
IT Consulting
- Dedicated IT strategist with monthly reviews
Website Hosting & Maintenance
- High-performance hosting with dedicated support
Website & Ecommerce Development
- Fully customized ecommerce website with payment gateways, custom features, and SEO optimization
Digital Marketing Support
- Comprehensive marketing with campaign management, analytics, and frequent posting (daily posts)
Social Media Management
- Full social media strategy, daily posts, engagement, and ad management
Animated Social Media Posts
- 4 animated posts/month
Video Shooting for Social Media
- 2 professionally shot videos per month
Social Media Post Boosting
- IT Staff Training
Social Media Post Boosting
- Advanced training tailored to business needs (e.g., SaaS, networking, cybersecurity best practices)
Online Selling Platform Services
- Development of a fully functional, branded ecommerce platform with features for both C2C and B2C transactions
Excel, Word, PowerPoint Services
- Expert-level Excel solutions (e.g., complex formulas, macros, dashboards), customized Word documents, and PowerPoint presentations (up to 30 slides with animations, advanced transitions, and professional design)
Branding Services
- Comprehensive branding strategy with logo, tagline, visual identity, brand guidelines, and full marketing collateral package (e.g., brochures, business cards, social media templates)
Product Photography & Videography
- High-quality product photography and videography (unlimited products, studio setup, and editing included)
Podcasting Services
- Full podcast production (4+ episodes/month), editing, sound design, and distribution to major platforms
YouTube Channel Setup & Management
- Full YouTube channel management, content creation, branding, and analytics reporting (up to 12 videos/month)
Custom Online Application Development
- Fully custom-built web and mobile applications designed for complex business needs (e.g., enterprise solutions, inventory management, custom integrations)
AI-Related Services
- Advanced AI solutions (e.g., custom AI models, machine learning, natural language processing, advanced automation workflows, and AI-powered business insights)
Frequently asked questions
Yes, we offer a fully functional 15-day free trial, during which you can test drive BigCommerce and build your site. You don’t need a credit card to sign up; there’s no obligation and no risk
Yes, our 15-day free trial is our fully-functional product that would allow you to launch a store and take payments. You will need to set up a payments partner in order to accept payments and complete transactions.
We’ll send you a reminder to upgrade your store at the end of your free trial. If you choose not to upgrade, we’ll keep your data for 90 days — just choose a subscription plan to get your store up and running again. During this time, your customers won’t be able to access your store, and you’ll only be able to log in to choose a plan. After 90 days, your store will be automatically deleted, and we’ll no longer be able to restore it.
Our Standard and Plus plans don’t require a contract, and you can cancel at any time. If you do, we’ll stop billing you immediately. Pro plans don’t require a contract either unless you’ve negotiated a special rate. Contracts are available for BigCommerce’s Enterprise plan to ensure that we’re meeting the level of service that your business needs.
Once your trailing twelve month sales volume reaches the maximum of $50,000, you will be automatically upgraded to Plus. This gives you room to grow up to $180,000 in annual sales, and offers immediate access to features like customer groups and abandoned cart saver. Above that, you will be automatically upgraded to Pro, starting at $399/month and entitling you to $400,000 in annual online sales. For every $200,000 in online sales beyond that, you’ll be charged an additional $150 per month. Check out this blog post to learn more about the advantages of upgrading from Pro to Enterprise.
Eligible sales include product price (net of any discounts), as well as taxes and shipping. Social commerce transactions from Pinterest, Facebook and Twitter, and native marketplace integrations (specifically, eBay and Amazon) count as sales/orders. Learn more about BigCommerce pricing